PROMOTION RULES "Anniversary Gift Marathon. 20 years together — 20 years for you"

Download the full rules in PDF format

1. General provisions

  1. 1.1.
    These Rules define the procedure for organizing and holding the "Anniversary Gift Marathon. 20 years together — 20 years for you" promotion (hereinafter, the Promotion), dedicated to the 20th anniversary of Mir Sluha;
  2. 1.2.
    The organizer of the Promotion is Fonamed LLP, BIN 061140012525, RNN 600900581007, legal address: Almaty, Zhambyl St., 176, actual address: Almaty, Zhambyl St., 176;
  3. 1.3.
    The Promotion is held to increase customer loyalty, raise awareness of modern hearing aid technologies, and draw attention to the company's anniversary;
  4. 1.4.
    Information about the Promotion is published on the official website https://sluh.kz/, on social media and other information channels of the Organizer.

2. Promotion period

  1. 2.1.
    The Promotion runs from December 1, 2025 to March 1, 2026 inclusive.

3. Promotion participants

  1. 3.1.
    A participant in the Promotion may be a tax resident of the Republic of Kazakhstan who has reached the age of 18;
  2. 3.2.
    On behalf of minor children, their parents or legal representatives may participate in the Promotion;
  3. 3.3.
    Clients who purchased hearing aids at Mir Sluha points of sale during the period specified in Section 2 may participate in the Promotion, provided they comply with the terms of these Rules;
  4. 3.4.
    Participants are required to provide correct personal data and sign the relevant consents provided for by the Rules.

4. Not eligible to participate:

  1. 4.1.
    patients who received hearing aids through the https://aleumet.egov.kz/ social services portal;
  2. 4.2.
    employees of Mir Sluha;
  3. 4.3.
    clients who refused to sign consent to participate in the contest and to the processing of personal data;
  4. 4.4.
    persons who did not fulfill the mandatory post-publication requirement (see clause 5.4.3).

5. Terms of participation

  1. 5.1.
    To participate in the Promotion, the customer must purchase a hearing aid during the promotion period at any Mir Sluha point of sale;
  2. 5.2.
    When purchasing a hearing aid, the customer receives:
    1. 5.2.1.
      a participant identification number (ID);
    2. 5.2.2.
      a certificate for a 20% discount on the purchase of the next hearing aid;
  3. 5.3.
    The discount on the purchase of a hearing aid provided under the Promotion cannot be combined with any other discounts or preferential purchase terms.
  4. 5.4.
    The mandatory conditions of participation are:
    1. 5.4.1.
      signing consent to participate in the contest, photo and video filming, and the processing of personal data;
    2. 5.4.2.
      posting a photo from a Mir Sluha point of sale on a personal Instagram page;
    3. 5.4.3.
      if there is no personal Instagram account, the post may be published on the accounts of relatives or friends.
    4. 5.4.4.
      Publication requirements:
      1. 5.4.4.1.
        the photo must be taken at a company point of sale;
      2. 5.4.4.2.
        the post must be accompanied by free-form text;
      3. 5.4.4.3.
        the post must remain pinned for the entire duration of the Promotion;
      4. 5.4.4.4.
        the official company account must be tagged in the post;
      5. 5.4.4.5.
        the social media account must be public.
    5. 5.4.5.
      If the post is deleted or unpinned, the participant may be excluded from the drawing.

6. Points of sale addresses

  1. 6.1.
    Ust-Kamenogorsk — 166 Kabanbay Batyr St.
  2. 6.2.
    Petropavlovsk — 109 Zhumabayev M. St.
  3. 6.3.
    Taraz — 159 Zhambyl Ave.
  4. 6.4.
    Turkestan — Quarter 160, Building 5
  5. 6.5.
    Uralsk — 206/2 N. Nazarbayev Ave.
  6. 6.6.
    Pavlodar — 120 Academician Margulan St.
  7. 6.7.
    Karaganda — 67a Yerubaev St.
  8. 6.8.
    Shymkent — 18th microdistrict, 61
  9. 6.9.
    Shymkent — 40 Mangeldin St.
  10. 6.10.
    Atyrau — Privokzalny microdistrict, 11
  11. 6.11.
    Aktau — 7th microdistrict, 28/1
  12. 6.12.
    Astana — 4/1 Turkestan St.
  13. 6.13.
    Astana — 2/2 Respublika Ave.
  14. 6.14.
    Almaty — Samal-3 microdistrict, "Ritz" shopping center
  15. 6.15.
    Almaty — 176 Zhambyl Ave.

7. Promotion mechanics

  1. 7.1.
    After fulfilling the participation conditions, the customer is added to the general database of participants by ID;
  2. 7.2.
    On March 6, 2026, a live stream is held on Instagram, where three winners are chosen at random;
  3. 7.3.
    Selection is done via an online randomizer;
  4. 7.4.
    Results are published on social media.

8. Prize collection procedure

  1. 8.1.
    Winners are invited to any company office to receive their prizes;
  2. 8.2.
    Photo and video filming takes place during the presentation;
  3. 8.3.
    Prizes are issued upon presentation of the ID and an identity document.

9. Additional terms

  1. 9.1.
    The Organizer has the right to make changes and publish updated information;
  2. 9.2.
    The Organizer is not liable for incorrect participant data;
  3. 9.3.
    Disputes are resolved by the Organizer and are not subject to appeal.

10. Contacts

  1. 10.1.
    For any questions, you can contact us:
  2. 10.2.
    Tel.: +7 (701) 972 24 22;
  3. 10.3.
    E-mail: mirsluhakz📨gmail.com;
  4. 10.4.
    At Fonamed LLP points of sale;
  5. 10.5.
    Points of sale addresses are available in the "Branches" section of the website.